Privacy Policy – Arabswin Saudi Arabia

In this document, we, Arabswin Saudi Arabia, are referred to as (the “company”, “we”, or “us”). We respect your privacy and are fully committed to protecting the privacy of our readers, referred to as (the “user”, “users”, or “you”).

We provide this document to inform you about how we manage, collect, and process your personal data when you use the services provided through our website, including sports betting and casino-related content or any activity relating to the gambling industry that we provide to our registered users. Throughout this document, we refer to these as the “Services”.

We urge you to read this document carefully to understand the rights available to you regarding how your data is handled on the website. You are, of course, fully entitled to contact the relevant authorities in your country to verify the legality of these rights. Please also contact us immediately if you have any questions or enquiries about this document.

In this document, we cover the following:

The nature of the data we collect;
Cookies;
How we use the data collected;
The parties with whom we share this data;
How long the collected data is retained;
How we protect the security of your data;
Minors.

1. The Nature of the Data We Collect

Our website collects both identifying and non-identifying data from users of the website, which the website obtains while you use its core services. The data collected does not reveal the user’s identity; rather, it is technical data that helps us improve the services we provide, received from the device used to access our website — such as analytical cookies — including the software used to reach our website and information about the device itself (browser type, operating system, language preferences, time spent using the website, and so on).

We also collect data about how you use our services, such as the pages you visited, the time you spent browsing those pages, your clicks on page elements, and any activity you carry out while browsing. This and other information is collected for research and analytical purposes to develop the services we provide in the world of sports betting.

The data collected is non-identifying — as noted above — and we may share it with other parties without restriction. Identifying data, on the other hand, is collected when you subscribe to our email newsletter services, register on the website, or take part in any competition run by the website, and the like.

2. Cookies

Our website uses cookies or similar means to analyse user visits to our website, collecting, storing, and tracking specific data relating to your visit and your use of our content. Cookies are data stored on the device used to access our website. We and our partners use such data for several purposes, including allowing you to navigate our pages smoothly, enabling certain features automatically, and saving your preferences to make your interaction with our website easier and more efficient.

We use several types of cookies, for example:

Session Cookies

These allow us to track your activity on our website from the moment you arrive until you leave.

Performance Cookies

We use these cookies to collect data about how you use the website — for example, which pages are visited most frequently, or whether you encounter any problems while using the website. Please note that this type of cookie does not collect any data that identifies you; rather, it collects data that primarily helps us improve the services provided through our website.

Advertising Cookies

These cookies are used to display advertisements relevant to your preferences. They are also used to limit the number of times a particular advertisement is shown to you, and they help us measure the effectiveness of different advertising campaigns.

These cookies are usually placed by the responsible advertising networks after obtaining our website’s consent. They keep a record of the websites you have visited, as well as the pages you have visited on those websites, and this data is of course shared with other parties such as advertisers, among others.

Our partners also use certain tools and pop-ups to provide a number of services to website visitors. These tools collect some data about your choices on our website, and this data is later used to help us develop and improve the service provided. This data may be shared with other parties, who in turn use it to resolve any technical issues and for data analysis purposes in general.

By using our website, you consent to the use and storage of cookies on the computer or mobile device you use to access our services.

If you do not wish cookies to be stored on the device you use to access our website, you can disable this through your browser settings. You can, of course, also delete cookies already stored in your browser at any time.

Useful links:

3. How We Use the Data Collected

Our website uses your personal data in accordance with legally permitted purposes. Personal data is typically used in the following cases:

To serve the interests of our website or those of any other parties cooperating with us, such as football betting platforms and the like, provided this does not conflict with your fundamental rights or personal interests;
Where we obtain your consent to use and process this data. We will ask for your consent before sending your data to any other parties for the purpose of contacting you by email for marketing purposes — where this right is legally guaranteed to the player in their country of residence — and you can, of course, unsubscribe from such services at any time by contacting us directly.

We also use your personal data for the purposes set out in this document. In addition to the purposes described above, we collect certain data, which may include your personal data, for legitimate purposes — in a manner that does not conflict with users’ fundamental rights — as follows:

To provide our core services (for example, to enable the sharing and publishing of user content, or to facilitate participation in organised competitions, among others);
To communicate with customers and respond to their enquiries about the website, and to share the latest updates with users;
To send marketing emails and any other marketing content in a manner that does not violate the law;
To support and maintain the services we provide;
To develop our business and inform users of our future plans;
To share data relating to user memberships.

The data we collect for the purposes described above is necessary to provide our services, develop our products, study how users engage with those services, and shape our marketing strategy. We also use certain non-personal data for analytical purposes, such as:

Conducting non-personal analyses to improve and personalise the services we provide to our users;
Testing updates and changes we make to the services, and updating their scope for the user.

4. The Parties with Whom We Share This Data

Arabswin Saudi Arabia does not sell, trade, or share your personal data with any other parties except as set out in this Agreement. In addition to the reasons described above, we may share your personal data with other parties in the following cases:

Companies owned by the same management as the website;
Other parties referred to above for data analysis and website performance purposes. Please note that in this case, the data will be non-personal with respect to the IP address of residents of the European Union or the United Kingdom;
Certain service providers who facilitate the running of various tournaments and competitions on our website;
Any purposes involved in an acquisition, sale, or merger of the company with any other entity;
Our commercial partners, where sharing the data makes a positive difference to the services provided.

We note that all our partners follow strong procedures to protect the security of your personal data and process it in accordance with the law. We do not allow any other parties to use your personal data for their own purposes; we allow them to use this data only for specific purposes in accordance with our instructions.

Furthermore, we may share or disclose the personal data you have shared with us while receiving services through our website if we believe that disclosing it would be useful or appropriate in the following cases:

To comply with laws or regulations, or in response to a government request made to us;
To investigate, prevent, or take legal action regarding any activities we suspect to be unlawful or illegitimate on our website;
To defend ourselves against any legal claims or complaints;
To prevent any harm to our rights, property, or safety, or that of our users or any other parties;
Where cooperating with law enforcement authorities.

5. How Long the Collected Data Is Retained

We value the privacy and security of our customers’ data. Accordingly, we may occasionally ask our customers to update the data registered with us. The customer has the right to request the updating or erasure of this data at any time — except data we are legally obliged to retain — by contacting us. Please note that if the customer does not request erasure of such data, it will be retained in accordance with the website’s data retention policy. The period for which we retain data is proportionate to the volume, nature, and sensitivity of the data, and the potential risks that could arise from any unauthorised use or disclosure of it. As a user, you have the right to request the following regarding how your data is handled:

Request access to your personal data;
Request correction of your personal data;
Request transfer of your personal data;
Object to the way your personal data is processed;
Request erasure of your personal data;
Request restriction of the processing and use of your personal data;
Request withdrawal of your consent to this document.

Data Security

Arabswin Saudi Arabia has put in place a set of preventive security measures to prevent unauthorised use, loss, alteration, or disclosure of your personal data. Furthermore, we have granted our employees, agents, contractors, and any other parties with whom we may share your data to conduct our business only limited access to your data. Those mentioned will process your data in accordance with our instructions and with the duty of confidentiality required in handling such data. We have also implemented security arrangements for dealing with any breach of your personal data, and any such breach will be handled in accordance with the law.

Data Access Fees

We do not normally ask our customers to pay any fees for requesting access to their personal data. However, we may charge reasonable fees where a customer’s request is repeated, or we may even refuse to provide the service in cases of excessive repetition.

When requesting access to your data, we may ask you to provide proof of identity to ensure your data is not disclosed to any entity or person not entitled to view it. We may also contact you if we need such information to speed up the processing of your request, where necessary.

We aim to respond to all customer requests regarding access to personal data within one month. However, in some cases, it may take longer than a month, particularly where the request concerns specific data or where the customer has submitted several requests at once. In such cases, we keep the customer fully informed of how long the process may take.

6. How We Protect Your Data

The management of Arabswin Saudi Arabia places great importance on maintaining the security of user data and the quality of the services provided to them. We use industry-standard measures such as Secure Sockets Layer (SSL) encryption, along with policies designed to ensure the security of our users’ data and to prevent any unauthorised use of it.

Because we provide our services to users from all over the world, we may need to transfer your personal data to countries outside the European Union or the United Kingdom. Data protection laws in these countries may not be as comprehensive as those in the European Union. In such cases, we will make every effort to ensure you receive a level of protection similar to what you would receive in European Union countries.

If you feel your privacy has not been handled in accordance with this Agreement, or that anyone has attempted to misuse our services or has behaved inappropriately, we recommend contacting us immediately, and we promise to do our utmost to address any privacy breach in accordance with the law.

7. Minors

Arabswin Saudi Arabia does not provide sports betting content or related services to users under the age of 18. You must not use our services or provide any of your personal data if you are under 18 years of age. We reserve the full right to access and verify any personal data you have provided through the website. If we become aware that a user is under 18, all data we have collected through our website will be disregarded. We ask our users to contact us immediately if they become aware of any minor using our platform or sharing any data with us.

Final Note

This document will be updated from time to time at our discretion, and the latest version will be published on the website. Users are asked to review this document before using the website and to check it regularly to stay up to date with the latest changes.